Legal

Terms and Conditions / Rental Agreement

Last updated: April 13, 2026

These Terms and Conditions / Rental Agreement govern your use of hollowskyhouse.com and any booking made directly with Hollow Sky, LLC. By accessing our website or making a reservation, you agree to these terms.

The Property

Hollow Sky is a private short-term vacation rental located in Preston Hollow, New York. The property accommodates a maximum of 5 guests. All bookings are subject to availability.

Reservations and Payment

A reservation is confirmed upon receipt of full or partial payment as specified at checkout. All payments are processed securely through Stripe. By completing a booking you authorize the charge to your payment method.

Nightly rates are subject to dynamic pricing and may vary based on season, length of stay, and demand. The total cost including cleaning fees, taxes, and any applicable fees will be displayed clearly before checkout.

Cancellation Policy

Cancellation terms are displayed at the time of booking and vary by reservation. Please review the cancellation policy carefully before completing your reservation. In general:

• Cancellations made 30 or more days before check-in may be eligible for a full or partial refund
• Cancellations made within 30 days of check-in may be non-refundable
• No-shows are non-refundable

Specific cancellation terms for your reservation will be confirmed at the time of booking.

Check-In and Check-Out

Check-in time is 4:00 PM and check-out time is 11:00 AM unless otherwise arranged in advance. Early check-in and late check-out are subject to availability and must be requested and confirmed prior to arrival.

Guest Responsibilities

By booking Hollow Sky, guests agree to:

• Respect the maximum occupancy of 5 guests at all times
• Treat the property and its contents with care
• Not host parties, events, or gatherings beyond the 5 registered guests
• Follow all house rules provided at the time of booking and upon check-in
• Report any damage or issues promptly to the host
• Leave the property in a reasonably clean condition at checkout

Damage and Liability

Guests are responsible for any damage to the property, furnishings, or equipment caused during their stay beyond normal wear and tear. The host reserves the right to charge the guest's payment method on file for damages identified after checkout.

Hollow Sky and its owners are not liable for any injury, loss, or damage to guests or their personal property during a stay. Guests use the property and its amenities — including the hot tub and outdoor spaces — at their own risk.

Hot Tub and Outdoor Amenities

The hot tub and outdoor amenities are provided for guest enjoyment. Guests are responsible for safe and appropriate use. Children must be supervised by an adult at all times near water features including the hot tub and koi ponds.

Pets

Pet policy is determined at the time of booking. Unauthorized pets may result in additional fees or cancellation of the reservation without refund.

Smoking

Smoking is not permitted inside the property. Violation of this policy will result in a cleaning fee charged to the guest.

Right to Refuse or Cancel

We reserve the right to refuse or cancel any reservation at our discretion. In the event of a host-initiated cancellation, guests will receive a full refund.

Governing Law

These Terms of Service are governed by the laws of the State of New York. Any disputes arising from these terms or a reservation shall be resolved in the courts of New York State.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website or services following any changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Hollow Sky, LLC
Preston Hollow, New York
todd@hollowskyhouse.com